Return Policy
In-Store Policy
Purchases made in-store can be exchanged with a receipt 5 days after purchase. There are no Refunds for in store purchases. A receipt must be presented for exchange.
Rentals must be canceled within 24 hours of planned pick up time in order to receive credit.
Online Store Policy
15 Days from date of purchase for a refund on items purchased on-line.
Items must be sent back unworn, with all manufacture’s tags attached in original product packaging. Do NOT apply shipping labels to manufacturers shoes boxes or clothing bags. The box or package you received can be reused to return your item or any suitable shipping box or bag.
Any custom orders made over the phone are “Final sale”.
Items arriving at our return center will be inspected and a refund will be issued. A restocking fee will be charged for any items that are worn or not in resealable condition.
Please return items to:
Montauk Surf & Sports
86 Horseblock Rd
Unit H
Yaphank, NY 11980
If you have any questions or issues, please contact us at: 631-504-6569